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Call us: (03) 9995 7390 (Aust)    +61-3-9995 7390 (Int'l)

Free Shipping Over $300
Fast 24hr Dispatch
30 Day Money-Back
Worldwide Price Beat Guarantee

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Free Shipping Over $300
Fast 24hr Dispatch
30 Day Money-Back
Worldwide Price Beat Guarantee

You have no items in your shopping cart.

8 Reasons to buy from Watchpartners

1. We are the exclusive & officially authorised wholesale distributor for Australia & New Zealand.

We source all our watches directly from the original manufacturer, so you can be confident you’re getting a genuine brand watch with original box, papers & officially stamped warranty card, exactly as it was supplied to us.

2. We sell direct to you from our 24/7 web store on behalf of our retailer network, at the most competitive prices.

Our unique distribution model ensures you never pay retail & always get the most competitive price, since our retailers are not required to hold stock & are only paid a small commission, based on their geographical location & the origin of the order.

 

3. We offer our unique ‘Price Beat Guarantee’.

In the unlikely event you can find a lower delivered price – anywhere in the world, we’ll guarantee to beat that price. This takes into account; exchange rate, bank conversion fees, delivery charges, gst, etc. Competing price must be from an authorised dealer.

 

4. 100% Money-Back Guarantee (30 days)

You can relax when you buy a watch from Watchpartners. If you’re not 100% delighted with your purchase, simply send it back to us by post or courier, and we’ll happily exchange it or refund the full purchase price. We’ll even cover the initial cost of sending it to you.

*Please note that the watch must be returned in perfect, new & unworn condition, with no marks, scratches or signs of wear. Bracelet must also be unchanged & at its original size, with no signs of wear, scratches or marks.

 

5. NEXT DAY dispatch of your orders.

We guarantee a maximum NEXT DAY dispatch time from full payment of your order. (ie. Business days Monday – Friday). This applies to all ‘in stock’ items as displayed on our website.

6. We supply all watches with full international warranty, fully backed by the original manufacturer.

Beware of watches being sold with the sellers warranty only. This often applies to ‘grey’ or ‘modified watches’. In these cases, the warranty is not covered by the manufacturer, but purely relies on the seller remaining in business & being willing to repair or service the product at their own expense. Unfortunately, many online & even some retailers with physical store addresses, close down their businesses & cannot offer any support of the watches they have previously sold.

Most original manufacturers track all watches by serial number, and will NOT honour the warranty, if it has not been sold by an authorised retailer. Since we only source our stock directly from the original manufacturers, all our watches are fully trackable & covered by their international warranties across the globe.

7. As the official distributor, you can sleep easy knowing that we’ll never sell you fakes, copies, black or grey market watches.

It’s an unfortunate fact that a significant percentage of watches sold online are either ‘black’ - counterfeit, fake, copies, or ‘grey’ market watches.

What Is a Grey Market Watch?

These are genuine watches made by the luxury brands. Fine watches can be purchased in many places. When making the decision to buy a luxury watch, it is important to know the difference between an “authorized dealer” over the “grey market dealer,” and the impact the grey market has on price, warranty and the resale value of the watch purchased.

Makers of fine watches only sell them through authorized dealers and distributors. Luxury watches arrive at the authorized dealer directly from the factory where the watch was made. Each major brand carried by a dealer can come with agreement requirements for initial inventory and future inventory minimums up to USD $250,000 dollars. Occasionally these agreements cause smaller dealers who have made large purchases to be left with excess inventory. Sometimes they will sell this extra inventory to unauthorized dealers. This is just one way the grey market gets unauthorized inventory at wholesale prices. Then, grey market dealers sell these watches at higher discounts than those allowed by authorized dealers. Illegal? Well, in some ways, and this practice also violates the reseller agreement between the authorized dealer and manufacturer of the luxury watch.

Warranties Are Voided

In an effort to deter heavily-discounted grey market sales by unauthorized dealers, manufacturers rightfully refuse warranty service on these watches. Unfortunately, many customers are not informed that they are purchasing a grey market watch. Sometimes, they simply think they’re “getting a good deal.” Customers usually learn of the problem when the watch needs repair and warranty service is denied by an authorized repair center or the manufacturer of the watch.

What Signs Indicate a Grey Market Watch?

Grey market watches are not fakes or factory seconds. A grey market watch is an original watch produced by the manufacturer. The clear difference is they have been passed on to you—the consumer—through an unauthorized reseller. (Of course there are the occasional unethical grey market dealers also selling old stock, returns, or even refurbished watches as “new” merchandise.)

 

8. FREE delivery on ALL domestic & international watch sales - includes full tracking, signature & insurance cover.

When you buy a watch from Watchpartners, we know you’re excited & can’t wait to put it on your wrist. All our discounted prices include free delivery, with full insurance cover – just in case something goes wrong. (thankfully, it rarely does!)

We also provide you with full tracking details, so you know where your parcel is at all times. All parcels we send also require a signature upon delivery. This protects both of us.